Privacy Policy

Privacy Policy

Last updated: March 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our store, we may collect the following information:

Personal Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via Shopify and third-party payment providers)

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

  • Pages viewed and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide tracking and shipping updates

  • Respond to enquiries

  • Improve our website and customer experience

  • Send marketing emails (only if you opt in)

  • Prevent fraud and enhance security

3. Shopify & Third-Party Services

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products to you.

Your data may be stored through Shopify’s secure systems and databases. Payment information is processed securely through Shopify’s approved payment gateways and is not stored by us.

We may also use trusted third-party services for:

  • Payment processing

  • Shipping and courier services

  • Email marketing

  • Website analytics (e.g., Google Analytics)

These providers only collect information necessary to perform their services.

4. Cookies

Our website uses cookies to:

  • Keep items in your cart

  • Improve site functionality

  • Analyse website traffic

  • Provide relevant marketing

You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Marketing Communications

If you subscribe to our newsletter, we may send you emails about new products, releases, or promotions. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete it, except where we are required to retain information for legal, tax, or regulatory reasons.

7. Your Rights

If you are located in New Zealand or Australia, you have rights under applicable privacy laws, including the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Request deletion of your personal data (where legally permitted)

To make a request, please contact us using the details below.

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from misuse, loss, unauthorised access, disclosure, or alteration.

However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

10. Contact Us

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have questions about this Privacy Policy, please contact us via our Contact page.